Technical problems with our phone

Incident Report for Channable

Resolved

The incident has been resolved.

Posted Dec 14, 2021 - 15:26 CET

Monitoring

A fix has been implemented by Aircall and they're monitoring the results.

Posted Dec 14, 2021 - 15:08 CET

Investigating

At the moment our phone provider is experiencing a technical issue. As a consequence we're not able call out or pick up incoming calls.

Aircall, our phone provider, has identified this issue. Background information can be found by following the incident at https://status.aircall.io/.

For all your urgent Channable-related questions, please contact us by email at support@channable.com.

Posted Dec 14, 2021 - 14:50 CET

This incident affected: Support (Phones).