Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Shopify Operational

Other Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization Operational

Returns Operational

Stock updates Operational

Order synchronization Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Help Center Operational

Email Operational

Inbound Calls Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 2, 2026

No incidents reported today.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

Channable is showing pages incorrectly

Resolved - The incident has been resolved. No systems are currently affected anymore and processes are being caught up on. Do note that there still might be a small delay while we work through the backlog of tasks that got delayed.
Feb 20, 17:31 CET

Monitoring - Restarted affected services and we will monitor.
Missed orders or offer updates will be picked up, although with a slight delay.
Any delayed exports or imports will continue to run again.
Feb 20, 16:30 CET

Investigating - Issues loading and processing items causing the tool to sometimes not show pages correctly.
We are investigating the scope of the problem at the moment.

We can see that exports, rules and creatives are mainly affected.
Feb 20, 16:22 CET

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.