Channable Status

All Systems Operational

Application Operational

Feeds Operational

Ads Operational

Marketplaces Operational

Orders Operational

Repricers Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 19, 2022

No incidents reported today.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

Bol.com offers not synchronized correctly.

Resolved - The offer synchronization issue has been resolved.
Jan 12, 09:54 CET

Monitoring - We are again able to synchronize offers correctly with Bol.com. We will continue to monitor our exporter to verify the problem does not reappear.
Jan 11, 10:17 CET

Update - We have identified a possible cause for the synchronization issues, we are currently in contact with Bol.com to verify our findings and discuss how to mitigate the problem.
Jan 10, 14:24 CET

Investigating - We are receiving numerous reports about offers not being synchronized correctly to Bol.com. We are currently investigating the issue and will continue to post updates here.
Jan 10, 12:56 CET

Jan 11, 2022

Scheduled maintenance on our database used for orders and repricer processing

Completed - The scheduled maintenance has been completed.
Jan 11, 07:53 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 07:01 CET

Scheduled - We will perform scheduled maintenance on our database used for orders and repricer processing.

During this time, order and revenue information will be unavailable. Order connections cannot be created or modified and shipping and return status updates will be delayed until the maintenance is complete and no repricer updates will be sent either. We expect this to take around 1 hour.

When the maintenance is done all processes will catch up with missed and pending updates.
Jan 10, 08:53 CET

Jan 10, 2022

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

Maintenance on orders and repricer processing

Completed - The scheduled maintenance has been completed.
Jan 5, 07:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:00 CET

Scheduled - We will perform scheduled maintenance on our database used for orders and repricer processing.

During this time, order and revenue information will be unavailable. Order connections cannot be created or modified and shipping and return status updates will be delayed until the maintenance is complete and no repricer updates will be sent either. We expect this to take around 30 minutes.

When the maintenance is done all processes will catch up with missed and pending updates.
Jan 4, 15:20 CET