Monitoring - After investigation we have restarted services and the problem seems to have been resolved. We are resolving blocked exports and such on a steady pace and we will keep monitoring.
Apr 23, 2024 - 14:50 CEST
Investigating - Currently we are experiencing decreased tool performance. You might not be able to save rules or use the tool as you are used too. Orders and existing feed links are unaffected.
Apr 23, 2024 - 14:37 CEST
Application Operational
Importers Operational
Feeds Operational
Ads Operational
Marketplaces Operational
Orders Operational
Repricers Operational
Insights Operational
Support Operational
Phones Operational
Help Center Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2024

Unresolved incident: Experiencing decreased tool performance.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Resolved - The incident was resolved completely
Apr 19, 12:08 CEST
Identified - The issue has been identified, the tool is working as intended again for all insights related dashboard.
Apr 19, 10:27 CEST
Investigating - We are currently experiencing issues regarding links within Channable to all different insights dashboards. This is a frontend issue only, so no data is being affected.
Apr 19, 10:09 CEST
Apr 18, 2024

No incidents reported.

Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 10:36 CEST
Verifying - Verification is currently underway for the maintenance items.
Apr 17, 10:27 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 10:10 CEST
Scheduled - We will be performing routine database maintenance, which requires the Repricer features to be temporarily disabled. While this maintenance is ongoing no Repricer updates will be able to be sent.

We estimate the event will take around 1 hour and, after its completion, we'll catch up with missed and pending updates.

Apr 15, 13:40 CEST
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.