Channable Status

All Systems Operational

Application Operational

Feeds Operational

Ads Operational

Marketplaces Operational

Orders Operational

Repricers Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2022

No incidents reported today.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

eBay: Issues with the retrieval of orders

Resolved - This incident has been resolved.
Jun 30, 11:25 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 11:12 CEST

Investigating - We are currently investigating this issue.
Jun 30, 10:13 CEST

Microsoft Advertising API: Increased error rate

Resolved - This incident has been resolved.
Jun 30, 11:20 CEST

Monitoring - The increased error rate is resolved and we are able to synchronize to Microsoft Ads again. We have restarted failed jobs and will continue to monitor and deal with the possible consequences of the outage.
Jun 30, 09:27 CEST

Update - The outage on the side of Microsoft Ads is ongoing. We are in contact with Microsoft about this, and will continue to monitor this issue.
Jun 29, 17:07 CEST

Update - The outage on the side of Microsoft Ads is ongoing. We are in contact with Microsoft about this, and will continue to monitor this issue.
Jun 29, 17:05 CEST

Update - We are currently unable to update existing ads or create new ads on Microsoft Advertising.
Jun 29, 10:09 CEST

Investigating - We are observing an increase in errors coming from the Microsoft Advertising API and are currently investigating the cause.
Jun 29, 10:03 CEST

Jun 29, 2022

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

Feed Database Maintenance

Completed - The scheduled maintenance has been completed.
Jun 25, 11:04 CEST

Verifying - Scheduled maintenance is now complete. We are now working through the backlog.
Jun 25, 10:37 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 10:00 CEST

Scheduled - We will be performing routine maintenance on our feed database. During the event use of the application will be limited.
Jun 23, 14:40 CEST

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

Database maintenance

Completed - The scheduled maintenance has been completed.
Jun 22, 08:33 CEST

Verifying - Verification is currently underway for the maintenance items.
Jun 22, 08:22 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 08:00 CEST

Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 21, 09:44 CEST

Jun 21, 2022

CDN issues

Resolved - This incident has been resolved.
Jun 21, 10:15 CEST

Monitoring - Our CDN provider has implemented a fix for the issue, and we are seeing improvements in the availability of export feeds. We will continue to monitor any further developments.
Jun 21, 09:25 CEST

Update - We are continuing to work on a fix for this issue.
Jun 21, 09:05 CEST

Identified - We are experiencing some issues with our CDN so some feeds may not be available.
Jun 21, 09:05 CEST

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.