All Systems Operational
Application Operational
Feeds Operational
Ads Operational
Marketplaces Operational
Orders Operational
Repricers Operational
Support Operational
Phones Operational
Help Center Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2022

No incidents reported today.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022
Resolved - The offer synchronization issue has been resolved.
Jan 12, 09:54 CET
Monitoring - We are again able to synchronize offers correctly with Bol.com. We will continue to monitor our exporter to verify the problem does not reappear.
Jan 11, 10:17 CET
Update - We have identified a possible cause for the synchronization issues, we are currently in contact with Bol.com to verify our findings and discuss how to mitigate the problem.
Jan 10, 14:24 CET
Investigating - We are receiving numerous reports about offers not being synchronized correctly to Bol.com. We are currently investigating the issue and will continue to post updates here.
Jan 10, 12:56 CET
Jan 11, 2022
Completed - The scheduled maintenance has been completed.
Jan 11, 07:53 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 07:01 CET
Scheduled - We will perform scheduled maintenance on our database used for orders and repricer processing.

During this time, order and revenue information will be unavailable. Order connections cannot be created or modified and shipping and return status updates will be delayed until the maintenance is complete and no repricer updates will be sent either. We expect this to take around 1 hour.

When the maintenance is done all processes will catch up with missed and pending updates.
Jan 10, 08:53 CET
Jan 10, 2022
Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022
Completed - The scheduled maintenance has been completed.
Jan 5, 07:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 5, 07:00 CET
Scheduled - We will perform scheduled maintenance on our database used for orders and repricer processing.

During this time, order and revenue information will be unavailable. Order connections cannot be created or modified and shipping and return status updates will be delayed until the maintenance is complete and no repricer updates will be sent either. We expect this to take around 30 minutes.

When the maintenance is done all processes will catch up with missed and pending updates.
Jan 4, 15:20 CET