Channable Status

All Systems Operational

Application Operational

Feeds Operational

Ads Operational

Marketplaces Operational

Orders Operational

Repricers Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

Increased processing delays for the Google Ads API

Resolved - This incident has been resolved.
May 12, 10:25 CEST

Monitoring - We have received confirmation from Google that their processing times are returning back to normal. Today we are slowly allowing more Google shopping and text ads generators to run simultaneously, until we are back to our usual capacity.
May 12, 09:16 CEST

Investigating - Over the course of the weekend we have noticed increase delays in processing for requests send to the Google Shopping and Text Ads APIs. This means that we are waiting for Google to process our requests for longer than usual. Because of this, some text and shopping ads generators will seem stuck in the "generating" or "updating" stage in Channable.

We are in contact with Google to resolve the situation.
May 9, 09:38 CEST

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022