Channable Status

All Systems Operational

Application Operational

Feeds Operational

Ads Operational

Marketplaces Operational

Orders Operational

Support Operational

Phones Operational

Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 14, 2020

No incidents reported today.

Aug 13, 2020

No incidents reported.

Aug 12, 2020

No incidents reported.

Aug 11, 2020

Failures in Bol.com exports and orders

Resolved - This incident has been resolved, and all affected Bol.com exports are now up to date again.
Aug 11, 12:30 CEST

Monitoring - The Bol.com outage has been resolved. We are monitoring Bol.com exports, and we have not seen any new failures so far. We will restart any exports that failed since the beginning of the outage.
Aug 11, 12:24 CEST

Identified - Bol.com is currently experiencing an outage, which means it is not possible for us to export your products to Bol.com, or to synchronize orders with Bol.com at this time. We will resume exporting once the Bol.com API is available again. Feeds and marketplaces other than Bol.com are unaffected.

Follow the incident at: https://developers.bol.com/nieuws/retailer-api/nieuws/11-08-2020-retailer-api-outage-since-1043/ and https://partnerplatform.bol.com/storingen/technische-storing
Aug 11, 11:52 CEST

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

Failing Bol Exporter jobs

Resolved - This incident has been resolved.
Aug 7, 10:58 CEST

Update - Bol.com has resolved the issue and we are resuming all Bol.com exporters. We will continue to monitor the situation.
Aug 7, 10:45 CEST

Update - Bol.com is working on resolving the problem. You can follow their investigation here: https://partnerplatform.bol.com/storingen/technische-storing-verkoopaccount
Aug 7, 10:06 CEST

Update - We are continuing to investigate this issue. For now all Bol Exporter jobs have been paused.
Aug 7, 09:35 CEST

Investigating - We are currently observing elevated error rates in Bol.com API exports. Other marketplaces and feeds remain unaffected. We are investigating the issue.
Aug 7, 09:34 CEST

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.