All Systems Operational
Channable tool Operational
Importing items Operational
Hosted feeds ? Operational
Ads ? Operational
Marketplaces Operational
Order synchronization & stock updates Operational
Repricers Operational
Insights & Analytics Operational
Creative suite (Dynamic Image Editor) ? Operational
Comparison Shopping Service (CSS) Operational
Support Operational
Phones Operational
Help Center Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2024

No incidents reported today.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024
Resolved - We have processed the backlog of jobs, and performance is back to normal.
May 22, 20:22 CEST
Update - We are continuing to monitor for any further issues.
May 22, 17:56 CEST
Monitoring - We are no longer observing issues scheduling jobs. All scheduled API exports and imports that failed to run previously have now been rescheduled. The backlog of scheduled jobs now decreasing. We continue to monitor the situation.
May 22, 17:55 CEST
Investigating - We are experiencing an issue preventing the processing of jobs in the Channable application. While this is ongoing, imports and exports will remain on the 'Queued' status instead of executing. Orders and repricers remain unaffected.
May 22, 17:29 CEST
May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024
Completed - The scheduled maintenance has been completed.
May 18, 10:00 CEST
Verifying - Verification is currently underway for the maintenance items.
May 18, 09:36 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 08:00 CEST
Scheduled - We will be performing routine database maintenance on our main database infrastructure. During the event, the Channable application, as well as Orders and Repricers operations, will be unavailable. Ads, Feeds, and Marketplaces updates may also be delayed. Project runs scheduled during the maintenance event will be processed after the event is done.
May 16, 12:12 CEST
May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.