Channable Status

All Systems Operational

Application Operational

Feeds Operational

Ads Operational

Marketplaces Operational

Orders Operational

Support Operational

Phones Operational

Help Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 8, 2020

Elevated error rates for Bol API exports

Resolved - This incident has been resolved.
Apr 8, 18:48 CEST

Monitoring - A fix has been rolled out and we're monitoring the results.
Apr 8, 18:28 CEST

Identified - We have identified the problem and are working to release a fix.
Apr 8, 18:08 CEST

Investigating - We are currently observing elevated error rates in Bol API exports. Other marketplaces and feeds remain unaffected. We are investigating the issue.
Apr 8, 17:14 CEST

Apr 7, 2020

No incidents reported.

Apr 6, 2020

Failling jobs Winkelstraat.nl

Resolved - The issue has been resolved and all Winkelstraat jobs should run as normal.
Apr 6, 15:04 CEST

Update - We are continuing to investigate this issue.
Apr 6, 11:47 CEST

Update - We are continuing to investigate this issue.
Apr 6, 11:46 CEST

Investigating - We are currently observing elevated error rates in Winkelstraat API exports. Other marketplaces and feeds remain unaffected. We are investigating the issue.
Apr 6, 11:43 CEST

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

Rules engine maintenance

Completed - The scheduled maintenance has been completed.
Mar 25, 21:29 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:00 CET

Scheduled - The rules engine of our application will be undergoing scheduled maintenance to ensure the continued reliability of our application. While maintenance is ongoing you will not be able to test changes to your rules or view lists of items in your feeds in our application and you may encounter error messages in the interface of our application.

Scheduled updates to your project's feeds, ads, and marketplaces will be paused during this maintenance period. After maintenance has completed, these will resume like normal.

All other functionality of our application will continue to work like normal, and no data will be lost.
Mar 24, 14:21 CET

Failing Bol jobs

Resolved - This incident has been resolved.
Mar 25, 09:30 CET

Update - This issue has been resolved and exports to Bol.com are operational again.
Mar 25, 09:28 CET

Update - We are continuing to investigate this issue.
Mar 25, 09:14 CET

Update - We are continuing to investigate this issue.
Mar 25, 08:59 CET

Investigating - We are seeing large amount of exports to Bol.com fail due to 500 errors. Currently, the majority of jobs are not completing successfully. We are investigating. Meanwhile, your product listings on Bol.com are not being updated.
Mar 25, 08:52 CET