Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Shopify Operational

Other Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization Operational

Returns Operational

Stock updates Operational

Order synchronization Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Help Center Operational

Email Operational

Inbound Calls Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 20, 2026

No incidents reported today.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

Delay in background processing

Resolved - This issue has been resolved. We are working through our backlog of background jobs at a normal pace again.
May 12, 12:41 CEST

Monitoring - We have implemented a mitigation and are working through our backlog of background jobs. Imports, Channel exports and other jobs are being processed.
May 12, 11:32 CEST

Identified - We have identified the cause and are working on mitigating the issue. Until the this mitigation is in place background jobs will continue processing with delays.
May 12, 11:04 CEST

Update - We are continuing to investigate this issue.
May 12, 10:49 CEST

Investigating - We have identified an issue with background processing that started around 2:15 EST. We are investigating the cause.
May 12, 10:44 CEST

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.