Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization & stock updates Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 21, 2025

No incidents reported today.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

Delay in stock updates

Resolved - This incident has been resolved.
May 13, 12:56 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 11:42 CEST

Identified - The issue has been identified and a fix is being implemented.
May 13, 10:55 CEST

Investigating - We are currently investigating an issue which is affecting our processing time for real-time stock updates via order connections. While this incident is ongoing stock updates for received orders may be delayed by several hours.

This incident does not impact stock updates via channels.
May 12, 18:28 CEST

May 12, 2025

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.