All Systems Operational
Application Operational
Importers Operational
Feeds Operational
Ads Operational
Marketplaces Operational
Orders Operational
Repricers Operational
Insights Operational
Support Operational
Phones Operational
Help Center Operational
Email Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023
Resolved - This incident has been resolved.
Jun 6, 18:56 CEST
Investigating - Our server provider has identified an incident which may cause connections from or to our servers to suffer timeout errors, causing these connections to fail.
We are investigating this incident to determine the impacted services.

While this incident is ongoing operations in the Channable application and feed downloads may fail occasionally. Retrying the affected operation should resolve the issue.

Jun 6, 17:48 CEST
Resolved - This issue has been resolved as of 5PM CEST, June 6th 2023.
Jun 6, 18:51 CEST
Monitoring - The situation has improved. We are running Google Shopping and Text Ad generators and making sure Insights are back up to date.

We continue to monitoring the outage since Google has not marked it as resolved on their status page.

Jun 6, 17:42 CEST
Update - The Google Ads Insights feature is also affected by this outage.
Jun 6, 16:23 CEST
Identified - The Google Ads API is suffering from an outage, as is reported by Google here: https://ads.google.com/status/publisher/incidents/bLsGYggPLpKuFnxvcQRA

Once they resolve the issue, we will run all failed Shopping and Text Ad generators to ensure your ads are up to date.

Jun 6, 16:12 CEST
Investigating - We're currently receiving unknown errors from the Google Ads API. As a result, Google Shopping and Text Ad generators may show a "Failed" status in your account.

We are investigating the issue.

Jun 6, 15:32 CEST
Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.