Channable Status

All Systems Operational

Channable tool Operational

Importing items Operational

Hosted feeds Operational

Ads Operational

Marketplaces Operational

Order synchronization & stock updates Operational

Repricers Operational

Insights & Analytics Operational

Creative suite (Dynamic Image Editor) Operational

Comparison Shopping Service (CSS) Operational

Support Operational

Phones Operational

Help Center Operational

Email Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

Partial outage creative suite users

Resolved - The backlog has been cleared, and image downloads are fully operational again.
Jul 25, 00:03 CEST

Monitoring - We've resolved the underlying issue and image downloads should be proceeding as normal. We are monitoring as we are clearing our backlog.
Jul 24, 20:15 CEST

Identified - The issue has been identified, and we are working on a solution.
Jul 24, 17:50 CEST

Investigating - Downloading images for the creative suite may be delayed for a number of users, we are currently investigating the issue.
Jul 24, 17:26 CEST

Jul 24, 2024

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

Issues with Walmart api

Resolved - The issue has been resolved. Walmart APIs are running successfully. We have retrieved any orders or returns that were still open on Walmart, and all pending shipment updates have been sent.
Jul 17, 22:38 CEST

Monitoring - We have identified the cause of the issue and a fix has been rolled out. We are currently monitoring the status.
Jul 17, 21:49 CEST

Investigating - We are currently not able to access the Walmart API. This means that Walmart apis are failing and we are not able to retrieve orders, returns and forward shipment and stock updates. We are in contact with Walmart about this issue.
Jul 17, 16:18 CEST

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.