At the moment, our ticket provider is currently experiencing connection errors. This results in the following problems:
- Support cannot access the tickets and thereby cannot answer incoming e-mails
- The helpcenter search button in the tool (blue button) doesn't work.
Zendesk, our phone provider, is working on a fix for this issue. Background information can be found by following the incident at https://status.zendesk.com/
For all your urgent Channable-related questions, please contact us by phone.