Arise/Miravia: issue with running the API exporter

Incident Report for Channable

Resolved

This incident has been resolved.
Posted Mar 08, 2023 - 12:47 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 08, 2023 - 12:12 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 08, 2023 - 12:08 CET

Investigating

We have noticed an increase in failed API exports to Miravia/Arise. This means that at the moment we cannot create and/or update product listings on Miravia/Arise. Orders and fulfillment are at the moment unaffected by this.
Currently, we are investigating this issue, and we are in close contact with Miravia/Arise about this.
Posted Mar 08, 2023 - 08:20 CET
This incident affected: Marketplaces.