Disruption of Interacting with Google Ads services
Incident Report for Channable
This issue has been resolved.
Posted Apr 23, 2021 - 10:02 CEST
We have confirmed all Google Ads services are operational again. Any failed Google (Shopping) Ads connections have been re-ran and pending updates are currently being, or have already been, synchronized with your Google account.
Posted Apr 22, 2021 - 13:38 CEST
Currently the error rates are dropping. It seems we can reach the Google Ads services again. We are rerunning all failed Google Ads and Google Shopping Ads generators and we will monitor if the issue has indeed been resolved.
Posted Apr 22, 2021 - 11:27 CEST
Since 9:50 (CEST) this morning, we are seeing increased error rates indicating that we cannot interact with the Google Ads API. As a result of this we current cannot synchronize with your Google Ads account. This means that we cannot create, update, activate or pause any of your campaigns, ad groups, product groups, ads and other Google (Shopping) Ads objects. Already existing objects are not affected, however we cannot update these existing objects as of now. We are looking into the cause of this issue.
Posted Apr 22, 2021 - 10:33 CEST
This incident affected: Ads.