We have identified the cause of the errors and the situation has improved significantly. The overall impact is currently limited; however, because we are still seeing occasional errors, our mitigation efforts will remain in place while we continue to monitor the situation.
If you are still experiencing issues, please reach out to our Support team so we can assist you further.
Posted Jul 29, 2026 - 15:38 CEST
Monitoring
We have identified the cause of the errors and rolled out changes to mitigate the issue. Error rates are currently still elevated while we validate the effectiveness of these changes with Kaufland. Performance will remain degraded in the meantime. We are continuing to monitor the situation closely.
Posted Jul 27, 2026 - 11:27 CEST
Investigating
We are currently experiencing an elevated error rate for product and offer submissions through our Kaufland integration. We are actively investigating the issue and are in direct contact with the Kaufland team to find a resolution.
Note: Order processing remains fully unaffected. We will provide another update as soon as we have more information.