Disruption in fetching orders from Spartoo

Incident Report for Channable

Resolved

The issue seems to have been resolved by Spartoo, although quietly. We will continue to monitor the situation, but as of now there is no active disruption any longer.
Posted Feb 12, 2025 - 15:48 CET

Investigating

Since noon today, we have problem fetching orders from Spartoo. We will contact the platform to determine the cause of this issue. Both orders, stock updates and shipment updates are not working at the moment for Spartoo.

All other systems remain unaffected.
Posted Feb 12, 2025 - 13:14 CET
This incident affected: Order synchronization & stock updates.