Delay in stock updates

Incident Report for Channable

Resolved

This incident has been resolved.
Posted May 13, 2025 - 12:56 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2025 - 11:42 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 13, 2025 - 10:55 CEST

Investigating

We are currently investigating an issue which is affecting our processing time for real-time stock updates via order connections. While this incident is ongoing stock updates for received orders may be delayed by several hours.

This incident does not impact stock updates via channels.
Posted May 12, 2025 - 18:28 CEST
This incident affected: Order synchronization & stock updates.