Google Ads APIs experiencing high latency

Incident Report for Channable

Resolved

This incident has been resolved.
Posted Dec 21, 2021 - 10:15 CET

Update

We are continuing to monitor for any further issues.
Posted Dec 21, 2021 - 10:14 CET

Monitoring

Google has confirmed that the latency on their Ads API is reduced and they are monitoring the situation. We also notice that the Text and Shopping ads generators in Channable run faster compared to this afternoon.

We are opening up more resources to increase the amount of running Text and Shopping ads generators and will continue to monitor the situation.
Posted Dec 20, 2021 - 18:02 CET

Update

We notice reduced error rates and latency in the Google Ads API, however Google Text and Shopping ad generators still take longer than usual to run.
Posted Dec 20, 2021 - 17:15 CET

Identified

We are experiencing delays in the Google Ads API and are monitoring the situation. Google Text Ads and Shopping Ads generators will run for longer than usual.
Posted Dec 20, 2021 - 14:58 CET
This incident affected: Ads.